Shipping & Returns

Returns and damage
If you happen to have received an incorrect item or your item was damaged in transit, please call us immediately on 02 8377 3499.

Return policy
All return of goods must have prior authorisation. Goods which have been incorrectly supplied by SACS will be accepted back for a full credit provided the error is reported to SACS within 7 days of receipt of goods (providing the item is returned in the original packaging and unopened).

Where a customer wishes to return stocked items for any reason other than incorrect supply, the following requirements must be established before a return is authorised.

a) Saleability

b) Age of goods

c) Condition of goods and packaging

Goods that are past their used by date, or in an unsaleable condition will be unable to be returned.

Please contact us on 02 8377 3499 before returning anything to us.

Any stocked item ordered that cannot be supplied immediately will automatically be placed on back order, unless specially requested otherwise by the customer.

All back orders will be freight free upon receipt of the goods.

SACS can deliver to most areas in Australia, for large SA orders, please contact us on 02 8377 3499.

Stocked items are delivered as soon as possible (usually same day) to Metro Sydney areas on the morning or the afternoon run depending on the time the order was placed.

Our delivery drivers
SACS have drivers that deliver to Sydney Metro and to North of Sydney up to Newcastle.

Depending on the suburb, we offer 1-2 deliveries per day. (See below)

Below are the main suburbs we offer delivery to in SYDNEY: (If your suburb is not listed here, we may be able to deliver via other methods)


Arncliffe Lane Cove St Marys Bankstown
Arndell Park Lidcombe Summer Hill Camden
Auburn Manly Taren Point Campbelltown
Banksmeadow Manly Vale The Ponds Condell Park
Baulkham Hills Marrickville Thornleigh Chipping Norton
Beaconsfield Mascot Waterloo Fairfield
Berkeley Vale McGraths Hill West Gosford Greenacre
Botany Merrylands Windsor Guildford
Bringelly Minchinburry Wyong Guildford West
Campsie Miranda   Ingleburn
Cantebury Morisset   Lansvale
Cardiff Mount Kurring-gai   Liverpool
Carlton Mulgrave   Milperra
Carringbah Newcastle   Minto
Castle Hill North Narrabeen   Moorebank
Cessnock North Rocks   Mortdale
Cronulla North Strathfield   Narellan
Emu Plains Pendle Hill   Padstow
Fountaindale Penrith   Panania
Gladesville Pitt Town   Peakhurst
Glendenning Rathmines   Prestons
Gosford Regents Park   Punchbowl
Granville Riverstone   Revesby
Hornsby Rockdale   Smeaton Grange
Hurstville Roseberry   Smithfield
Kemps Creek Rydalmere   Warwick Farm
Kingswood Seven Hills   Wetherill Park
Kirrawee Silverwater   Yennora
Kogarah Somersby    
Lakemba South Strathfield    


Delivery fees

For all Sydney Metro areas, our delivery fee is waived if your order is over $150.

All orders under $150 will incur a $17.84 (ex GST) freight charge (Sydney metro only).

Freight charges depend on the delivery location and weight of the product.